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Aviation partnership
"If You Mention RedteQ You Get Nothing But Positive Feedback"
How a passed-on phone number became a years-long partnership with DfT-certified aviation security consultants TSA.
Part of the HAE group, Transport Security Associates (TSA) are UK DfT-certified aviation security consultants and training providers, covering airports, airlines, aircrew and cargo. Aviation is a small industry with overlapping networks — TSA Director Matthew Pearce was passed Alan's number, made the call, and the two companies have worked together ever since.
What The Partnership Covers
- Maintenance: RedteQ maintains TSA's operational screening equipment at airports in the East Midlands and London
- Sourcing & refurbishment: used equipment sourced and refurbished to customers' requirements for TSA's sales and leasing service
- Contracted repair: ongoing repair and maintenance service for supplied equipment
"The admin side of working with them is straightforward; communication is brilliant, they are quick to provide quotes which are easy to understand... Response times are fantastic and I am very confident whenever we sign maintenance agreements for clients across to RedteQ, that they will do what they say they will. They have integrity. I do recommend RedteQ to our customers. The quality of the service is generally better and the cost is generally less. It's a combination of benefits switching to RedteQ."